automation for a smarter indonesia
Retail & Mall
Solutions
Customer-facing robotics for service, promotion, cleanliness, and security.
Gatotron helps shopping malls, retail chains, and commercial spaces create better customer experiences with intelligent robotics solutions that attract, inform, assist, and keep environments clean and safe.
Customer Journey Opportunities
Attract Visitors
Engaging robots for promotions, product showcases, and event activities.
Assist Shoppers
Provide information, wayfinding, and personalized recommendations.
Improve Service
Automate cashier. concierge, and customer support services.
Maintain Cleanliness
Autonomous cleaning robots keep malls clean, safe, and hygienic.
Enhance Security
Patrol and monitor public areas for a safer shopping environment.
Increase Engagement
Create memorable experiences that drive longer visits and higher sales.
Recommended Solution Modules
Cashier Robot
Automated cashier solution for F&B, retail, and convenience stores.
Sales/Promo Robot
Engage customers with promotions, product information, and event activities.
Information Kiosk
Provide mall information, event detalls, store directory, and customer support.
Wayfinding Kiosk
Interactive navigation to help visitors find stores, facilities, and destinations easily.
Cleaning Robot
Autonomous cleaning robots for mall floors. keeping spaces clean and hygienic.
Patrol/Security Robot
Roving patrol, Al monitoring, and real-time alerts for a safer mall environment.
Ideal Environments
Retail complexes and shopping centers.
Fashion, electronics, food & beverage, and specialty stores.
Restaurants, cafes, food courts, and kiosks.
Product launches. seasonal events, and brand activations.
Cinemas, game centers, and family entertainment areas.
Retail, office, hotel. and residential complexes.
Business Outcomes
Higher Customer Engagement
Attract more visitors and increase time spent in your mall.
Better Service Quality
Faster, more consistent and personalized customer service.
Operational Efficiency
Reduce manual work and operating costs with automation.
Increased Revenue
Drive higher sales through engaging experiences and effective promotions.
Deployment Model
1. Discover
Understand your mall goals and customer needs.
2. Plan
Recommend the right robots and solution design.
3. Pilot
Test in selected areas such as a store or zone.
4. Deploy
Full deployment with integration and training.
5. Operate
Continuous monitoring and performance optimization.
Ready to Transform Your Retail & Mall Experience?
Talk to our team and get a tailored recommendation for your mall or retail business.